F.A.Q.s

F.A.Q.s

Yes, you have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a “preferred shop, it’s your choice. Kemna Collision Repair works with all insurance companies to ensure you the best and fastest repair possible.
When we receive your vehicle, we will take pictures of the accident damage. We will  tear down the accident damaged area(s) and write an estimate. We will call you with a preliminary estimate amount.
Today’s paint mixing now uses the enhancement of a computer to mix colors from the vehicle’s paint code. This technology now gives us the accuracy needed to begin the paint match process. Kemna Collision Repair guarantees paint match on all repairs.
Allow approximately 15 minutes for the estimate to be written. If there is substantial damage, it may take up to 30 minutes to inspect your vehicle and write the estimate.
The length of repair of any damage depends on many factors. Depending on the damage to your vehicle, repair time could be as short as one day, or as long as two weeks.  An estimate will tell you the approximate time of repairs.
The vehicle may be washed immediately. We recommend using mild car soap, however you should not wax the newly painted area for at least 90 days.
The deductible is the amount of the repairs that the owner is responsible for according to your insurance policy.  (normally $250.00, $500.00 or $1000.00).  This amount is paid directly to the repair shop.